Terms & Conditions

Last Updated: 26 November 2025

Welcome to CHIP'd, Inc. ("CHIP'd," "we," "us," or "our"), a sports technology company that provides smart golf balls with embedded electronics, mobile applications, performance analytics, and related software, hardware, and data services (collectively, the "Services"). These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "your") and CHIP'd governing your access to and use of the Services, including the DRLZ putting-specific ball, the CHIP'd mobile app, the DRLZ mobile app, data-capture features, analytics dashboards, and any future products or offerings. By accessing, downloading, installing, registering for, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

For purposes of these Terms, "Users" refers to any individuals who visit the CHIP'd website located at https://chipd.io/ (the "CHIP'd Website") or the DRLZ website located at https://www.drlz.io/ (the "DRLZ Website") (collectively, the "Websites"), use the mobile applications, interact with CHIP'd hardware products, or otherwise access any part of the Services.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE WEBSITES, THE MOBILE APPLICATION, CHIP'D HARDWARE PRODUCTS (INCLUDING DRLZ SMART BALLS), OR ANY OTHER PART OF THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS. THE SERVICES, INCLUDING ALL PERFORMANCE DATA, METRICS, ANALYTICS, AND INSIGHTS PROVIDED BY CHIP'D, ARE FOR INFORMATIONAL AND TRAINING PURPOSES ONLY. THEY DO NOT CONSTITUTE PROFESSIONAL COACHING, GOLF INSTRUCTION, FITNESS TRAINING, OR MEDICAL ADVICE. CHIP'D DOES NOT GUARANTEE IMPROVEMENT IN YOUR GOLF PERFORMANCE OR THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY DATA GENERATED BY THE SERVICES. USE OF CHIP'D PRODUCTS AND SERVICES INVOLVES PHYSICAL ACTIVITY AND THE USE OF SPORTING EQUIPMENT. YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOU USE THE SERVICES IN A SAFE ENVIRONMENT, WITH PROPER TECHNIQUE, AND IN COMPLIANCE WITH ALL APPLICABLE SAFETY PRECAUTIONS, RULES, AND LAWS. YOU ASSUME ALL RISK ASSOCIATED WITH THE USE OF THE SERVICES, INCLUDING ANY INJURY, DAMAGE, OR LOSS RESULTING FROM PHYSICAL ACTIVITY, MISUSE OF HARDWARE OR EQUIPMENT, ENVIRONMENTAL CONDITIONS, OR RELIANCE ON DATA OR PERFORMANCE INSIGHTS PROVIDED BY CHIP'D.

1. Accounts

THE SERVICES ARE NOT AVAILABLE TO (A) ANY PERSON UNDER THE AGE OF 18 WITHOUT THE CONSENT AND SUPERVISION OF A PARENT OR LEGAL GUARDIAN, OR (B) ANY USER PREVIOUSLY SUSPENDED OR REMOVED FROM THE SERVICES BY CHIP'D.

By clicking the "I Agree" button, creating an account, or otherwise accessing or using the Services, you represent and warrant that you are at least 18 years old (or have valid parental or guardian consent), have the legal capacity to enter into these Terms, and have not been previously suspended or removed from the Services. You further agree to comply with all CHIP'd policies, rules, and any community or usage guidelines that we may publish from time to time ("Guidelines").

To access certain features of the Services—including pairing CHIP'd hardware products, viewing performance data, and saving analytics—you must register for an account. You agree to provide and maintain accurate, current, and complete information during registration and throughout your use of the Services, including a valid email address. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not share your account or password with any other person, and you may not use another User's account without their express permission.

CHIP'd may, in its discretion, limit the number of devices associated with your account, require two-step verification when new devices attempt to access your account, or implement other security measures to protect the integrity and security of the Services.

2. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy carefully for detailed information on how CHIP'd collects, uses, stores, and discloses your personal information, including data generated through your use of CHIP'd hardware and performance analytics within the Services. The Privacy Policy also explains the rights and choices available to you regarding your personal information, including how you may access, update, correct, or delete information associated with your account. By using the Services, you acknowledge and agree that your personal information will be handled in accordance with our Privacy Policy.

3. Modification of the Terms

By creating an account or using the Services, you agree to be bound by the Terms in effect at the time of such use. CHIP'd may, in its discretion, update, modify, or revise these Terms from time to time. Any changes will be posted on the Websites or within the Services, and the "Last Updated" date at the top of the Terms will be updated accordingly. Your continued use of the Services after updated Terms are posted constitutes your acceptance of the revised Terms.

For material changes, CHIP'd will make reasonable efforts to provide notice—such as by emailing the address associated with your account or posting a notice within the Services—and, unless otherwise stated, such changes will take effect on the earlier of (i) the date you first receive notice or (ii) thirty (30) days after notice is provided. Changes that introduce new features, enhance existing functionality, address security issues, reflect legal or regulatory requirements, or limit CHIP'd's potential liability may take effect immediately. If you do not agree to the updated Terms, you must discontinue use of the Services. Any dispute arising under these Terms will be governed by the version of the Terms in effect at the time the dispute arose.

4. Payments

Pricing

The prices of CHIP'd products and services are determined based on CHIP'd's list prices, promotion policies, and applicable sales or service taxes. In some cases, prices offered directly by CHIP'd may differ from prices offered through affiliates or partners that have separate promotional or distribution arrangements.

Payment Processing

You agree to pay all fees for the products and services you purchase and authorize us to charge your debit or credit card, or process another permitted payment method, for those fees. This may include a payment-authorization hold or a $1 test charge ("Test Payment") at the time of order to validate your payment method. Any Test Payment will be refunded once CHIP'd confirms, in its sole discretion, that a valid payment method has been provided. Payment is due in advance unless we state otherwise. CHIP'd works with third-party payment processors to provide secure and convenient payment options. Additional details are available in our Privacy Policy.

Refunds and Credits

One-Time Product Purchases (Non–Pre-Order). If a physical product you purchased (other than a Pre-Order Product, defined below) is not what you expected, you may request a refund or credit within thirty (30) days of the date of delivery by emailing orders@chipdsports.com and providing your order details. CHIP'd may require proof of purchase and, where applicable, the return of the product in reasonable condition. Shipping and handling charges are non-refundable unless otherwise required by law. Refunds or credits approved by CHIP'd will be processed to your original payment method (or as a store credit, where offered) within a reasonable time. CHIP'd reserves the right to deny refund requests that fall outside this policy or that relate to misuse, damage, or other use inconsistent with these Terms.

Pre-Order Purchases. From time to time, CHIP'd may offer customers the opportunity to purchase products in advance of commercial availability ("Pre-Order Products"). When you place a pre-order, your payment method will be charged at the time of order, and your order will be queued for fulfillment in the first applicable production run.

For early DRLZ adopters, CHIP'd offers a 100% money-back guarantee on pre-orders placed before the first wave of DRLZ products has begun shipping to customers ("Early Pre-Orders"), subject to the following:

Timely Fulfillment Commitment. CHIP'd currently anticipates that the initial wave of DRLZ Pre-Order Products will begin shipping to customers around April 2026 (the "Initial Shipment Window"). Because production runs may be limited, subsequent pre-orders may ship in later waves as inventory becomes available.
Guaranteed Refund for Non-Shipment. If CHIP'd is unable to ship your Early Pre-Order Product on or before the end of the Initial Shipment Window (or any updated shipment window that we have communicated to you in writing and that you have not objected to), you will be entitled, upon request, to a full refund of the pre-order amount paid, which will constitute your sole and exclusive remedy for such delay.
Exclusions. This pre-order guarantee applies only where CHIP'd does not ship your Early Pre-Order Product within the timeframe described above. It does not apply to situations where:
- you change your mind or no longer wish to receive the product,
- you fail to provide or maintain accurate shipping or contact information,
- you fail to pay any applicable duties, taxes, or other charges necessary for delivery, or
- delivery is prevented or materially delayed due to circumstances beyond CHIP'd's reasonable control (such as carrier disruptions, customs holds, or force majeure events).

CHIP'd may, in its sole discretion, consider other pre-order refund or cancellation requests on a case-by-case basis, but is not obligated to provide refunds for pre-orders except as expressly set out in this section or as required by applicable law.

Subscriptions and Data Services

If you purchase a subscription, data service, or other recurring Service (each, a "Subscription Service"), fees are generally non-refundable once the applicable subscription period has begun, and you will not receive a refund or credit for any partial subscription periods already provided. You may request changes or cancellation of a Subscription Service by emailing support@chipdsports.com. Cancellation requests become effective once confirmed by CHIP'd via email and will generally apply to the next billing or subscription period; you will retain access to the Subscription Service through the end of your then-current paid term. CHIP'd reserves the right, in its sole discretion, to deny refund or credit requests for Subscription Services except where required by law or expressly stated otherwise in these Terms.

Recurring Subscriptions

If you select a product or service with an auto-renewal feature ("Recurring Subscription"), you authorize CHIP'd to maintain your payment information and automatically charge your credit card or other approved payment method for the applicable subscription fees at each renewal, without further action required by you. A Recurring Subscription will renew automatically at the end of each subscription period unless you cancel by sending a cancellation request to support@chipdsports.com.

If CHIP'd is unable to process a payment using the method you provided, CHIP'd may, in its sole discretion, bill you for the Service and suspend your access until payment is received. CHIP'd may change the price of Recurring Subscriptions from time to time and will notify you of any price changes in advance, including how to accept those changes. Price changes will take effect at the beginning of the next subscription period. As permitted by law, your continued use of the Recurring Subscription after the price change takes effect constitutes your acceptance of the new price. If you do not agree to a price change, you may reject it by canceling your Recurring Subscription before it goes into effect. Payments for Recurring Subscriptions are nonrefundable, and no refunds or credits will be provided for partial subscription periods. You may cancel a Recurring Subscription at any time, but cancellation will apply only to future periods; you will retain access to the Service through the end of your current subscription term.

5. License and Use Limitations

We grant you a limited, non-exclusive, non-transferable license to access the Services and view the associated content for which you have paid all required fees, solely for your personal, non-commercial use and strictly in accordance with these Terms and any conditions or restrictions applicable to specific features of the Services. All other uses are expressly prohibited. This license does not include the right to reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any materials provided through the Services.

You may not use the Services to provide services to others. You may not access or use the Services, or create an account, for any unlawful purpose. Your use of the Services and conduct on the platform must comply with all applicable local, national, and international laws and regulations, and you are solely responsible for ensuring such compliance. You may not access the Services if you reside in, or are accessing them from, any territory where U.S. businesses are prohibited from conducting business (including, without limitation, Cuba, Iran, North Korea, Sudan, or Syria), or if you have been designated a Specially Designated National, Denied Person, or Denied Entity by the U.S. government. CHIP'd reserves all rights not expressly granted to you under these Terms.

6. Your Content

Our Service may provide you with the ability to post content, such as reviews, discussions, and ratings ("User Content"). The content you post remains yours, but by posting content, you allow CHIP'd to reuse and share it but you do not lose any ownership rights you may have over your content. When you post comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize CHIP'd to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

By submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with CHIP'd for the syndication, broadcast, distribution, or publication of content on other media. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you. Any feedback, comments, or suggestions you may provide regarding CHIP'd or the Services is entirely voluntary, and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

7. Term and Termination

Term

These Terms remain in effect while you use the Services unless and until your account is terminated as provided herein, at which point you will no longer have any right to access or use the Services.

Termination by CHIP'd

CHIP'd may, in its sole discretion, for any reason or no reason, and without penalty, suspend or terminate your account (in whole or in part) or your access to the Services, and may remove or delete any portion of your account data. CHIP'd may also discontinue providing access to the Services, or any part of them, at any time with or without notice. If CHIP'd terminates your account for reasons other than your violation of these Terms, you will be entitled to a refund of any unused fees for future Services not yet provided. Any suspected fraudulent, abusive, or illegal activity may be referred to law enforcement. If your account is banned or your access is disabled due to a breach of these Terms, you will not be eligible for any refund or credit.

Termination by You

You may terminate these Terms at any time (prospectively only) by deleting your account and discontinuing use of the Services. Termination by you does not entitle you to any refund, except as expressly provided in these Terms.

8. Representations and Warranties

You warrant, represent, and agree that you will not provide any User Content, or otherwise use the Services, in a manner that: (i) infringes, violates, or misappropriates another party's intellectual property rights, rights of publicity or privacy, or other proprietary rights; (ii) violates any international, federal, state, or local law, statute, ordinance, or regulation, or would cause CHIP'd to violate any applicable laws or regulations, including, without limitation, applicable privacy laws ("Applicable Law"); (iii) is harmful, fraudulent, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; or (iv) jeopardizes the security, integrity, or proper functioning of your account or the Services in any way, including by allowing unauthorized access to your account or password, or by submitting User Content containing viruses, malware, or other harmful code.

9. No Warranties

THE SERVICES, INCLUDING THE WEBSITES, MOBILE APPLICATIONS, AND ALL CONTENT, DATA, AND FEATURES MADE AVAILABLE THROUGH THEM, ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHIP'D DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY, EXPRESS, OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. CHIP'D DOES NOT WARRANT THAT THE WEBSITES, SERVICES, OR ANY DATA OR INFORMATION PROVIDED THROUGH THEM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ACCURATE, OR THAT ANY DEFECTS WILL BE CORRECTED. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. YOU MAY HAVE ADDITIONAL RIGHTS THAT VARY BY STATE OR JURISDICTION.

10. Limitation of Liability and Damages

YOU AGREE TO USE THE SERVICES AT YOUR OWN RISK AND FOR INFORMATIONAL PURPOSES ONLY. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT YOU WILL NOT HOLD CHIP'D RESPONSIBLE FOR ANY LOSS, DAMAGE, OR INJURY ARISING FROM YOUR USE OF THE SERVICES, INCLUDING YOUR RELIANCE ON ANY DATA, ANALYTICS, OR INFORMATION PROVIDED THROUGH THE SERVICES. TO THE EXTENT PERMITTED BY LAW, CHIP'D, ITS LICENSORS, AND ITS SUPPLIERS DISCLAIM ALL LIABILITY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION), WHETHER BASED IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CHIP'D HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ALL CASES, CHIP'D'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100), OR (B) THE TOTAL AMOUNT YOU PAID TO CHIP'D FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. YOU ACKNOWLEDGE THAT CHIP'D HAS OFFERED AND PRICED THE SERVICES IN RELIANCE ON THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS, AND THAT SUCH DISCLAIMERS AND LIMITATIONS REPRESENT A REASONABLE AND FAIR ALLOCATION OF RISK AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND CHIP'D.

11. Miscellaneous

Notice

CHIP'd may provide notices to you—including notices regarding changes to these Terms—by email, postings within the Services, or any other reasonable means. Notices will be deemed delivered twenty-four (24) hours after an email is sent, unless CHIP'd is notified that the email address is invalid. Any notices to CHIP'd must be sent via email to support@chipdsports.com.

Waiver

The failure of CHIP'd to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver will be effective only if in writing and signed by CHIP'd.

Governing Law

The Terms will be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law that would cause the application of the laws of any other jurisdiction.

Venue

If a dispute between you and CHIP'd cannot be resolved through our support team at support@chipdsports.com, you agree that any claims arising out of or relating to the dispute will be brought exclusively in the state or federal courts located in the State of California. You and CHIP'd consent to the personal and exclusive jurisdiction of such courts. Notwithstanding the foregoing, CHIP'd may seek injunctive or other equitable relief to protect or enforce its intellectual property rights in any court of competent jurisdiction.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Assignment

The Terms and any rights and licenses granted hereunder, may not be transferred or assigned by you without CHIP'd's prior written consent, but may be assigned by CHIP'd without consent or any restriction. Any assignment attempted to be made in violation of the Terms shall be null and void.

Survival

Upon termination of the Terms, any provision which, by its nature or express terms should survive, will survive such termination or expiration.

Headings

The heading references herein are for convenience purposes only, do not constitute a part of the Terms, and will not be deemed to limit or affect any of the provisions hereof.

Entire Agreement

These Terms constitute the entire agreement between you and CHIP'd regarding the Services and supersede all prior or contemporaneous agreements or understandings. These Terms may be modified only in writing signed by both parties or as otherwise permitted under Section 3.

Questions or concerns? Contact us at info@chipdsports.com